VigorHorse Shipping And Tracking

The right-hand column is the seller's own per-tier bullet. The middle column is what its order totals and its banner actually do, read on 19 September 2026.

Where a seller's bullet and a seller's total disagree, the total is the one that charges a card. So the middle column is what this website prints, and the order summary at the checkout is the surface that settles it for your order.

The practical upshot is simple enough. Six jars ships free. One and three have carriage added at the checkout, which is worth seeing before you pay rather than after, particularly on the single jar where it is the largest proportion of a $89 order.

Two waits get confused with each other often enough to be worth separating. The wait before tracking exists is a fulfilment wait and belongs to the seller. The wait after it is carriage and belongs to the carrier. The order desk can move the first and can only look up the second.

That distinction is also why a parcel with no tracking after three business days is worth a call, and a parcel with tracking that has not moved for three days is worth a different call.

• Start with the tracking email. It carries the carrier and the number, and the carrier's own page is more current than anything relayed through a desk.
• Check the address on the confirmation email. A mistyped apartment number is the commonest reason a parcel goes quiet, and it is fixable early and awkward late.
• Call the order desk with the order ID. +1 (302) 200-3480 can look up the order and the carriage reference. Without the order ID it is looking for a needle.
• Give it three business days before escalating. Most quiet parcels are a scan that has not happened yet rather than a parcel that has gone.
• Do not email this website about a parcel. The address here cannot see orders, so it can only tell you to call the number above.

Jars, sealed, in a posted box. A single order is one jar of 30 gummies; a three or six-jar order is that many of the same jar rather than a different container.

There is no cold chain and no special handling. A pectin gummy is shelf stable, and the label asks only for room temperature between 59 and 86 degrees Fahrenheit with the cap closed.

The three digital bonuses on the six-jar tier are downloads. Nothing in the box relates to them, and if they do not arrive by email the order desk is the place to ask.

One detail is specific to this format. A jar that has travelled through real heat can arrive with the gummies fused into a single mass. That is a carriage and storage problem rather than a formulation fault, and it is worth reporting to the order desk rather than working around, because it is the kind of thing a desk wants to know about a route.

The address entered at the checkout is the address the carrier gets, and it is the one field nobody proofreads. A missing apartment number, an old house number or a work address on a day nobody is in accounts for most quiet parcels in this category.

The label asks for storage between 59 and 86 degrees Fahrenheit with the cap closed, which is what makes the doorstep column specific to this format.

An address change after the order is placed is possible only while the parcel is still with the seller. Call the order desk on +1 (302) 200-3480 with the order ID as soon as you notice, because once the carrier has it the options narrow to whatever that carrier offers.

The one thing that cannot be changed after the fact is the email address, because that is where the confirmation, the tracking and the three digital downloads all go. A typo there is worth a call on the same day.

Every row routes to the same number because the retail desk holds the order record. The website address cannot see orders and the label's distributor line belongs to a different company.

The last row is worth separating from the rest. A parcel problem and a refund are different conversations with the same desk, and asking for both at once slows both down. The refund policy sets out the five steps separately.